Privacy policy
1. Overview
As part of our offering, we furnish the AIWe Platform application (Platform) to certified healthcare practitioners and other health specialists for the benefit of their patients.
2. Collection of Information
When you visit and use our website, platform or other services, we collect and store the following categories of information, including personal information, health information, device information and general information, to help us improve our services. Collecting data sets is critical to enhancing the user experience, optimizing service functionality, and ensuring strong security measures. If you choose not to provide the requested information, it may affect our ability to provide these services to you. When you interact with us or third parties, we collect your personal information. This includes, but is not limited to: -Register on our website or platform. -Communicate with us by letter, survey, chat, email or other means. -Consult with practitioners (including relevant medical clinics) in connection with or in connection with the Platform, we may collect information, including health information, from them. This information may include diagnoses, conditions, treatments, recommendations, or other details about your health or consultation with a doctor.
3. Disclosure of Information
We use your personal information to enable us to provide and improve our products and services. We have incorporated data protection principles into our systems and business practices from the outset to protect privacy. Our measures include data encryption, access control and threat monitoring. We regularly conduct data privacy impact assessments to identify and address potential risks and ensure that data protection is fundamental to our operations. We ensure that personal and health data is anonymized and sensitive personal information is deleted. These processes are supported by strict processes, including multiple layers of encryption and access control.
4. Store or share information outside of your country
For US, Australian and New Zealand users, your personal information is stored in your local jurisdiction. We understand the importance of data security and privacy and are committed to protecting your information. We have implemented data localization solutions for our customers in the United States, Australia and New Zealand. Please note that some features of our platform rely on third-party services whose servers may be located internationally, including in the United States. Whenever we use these third party services, we ensure that we enter into data processing agreements. These agreements are essential because they enforce compliance with data protection standards and legal requirements to protect your personal information from unauthorized use or disclosure. This contractual measure helps maintain the integrity and confidentiality of your data, while enabling us to provide enhanced functionality through external services.
5. Storage and Security of Information
We implement a range of measures to ensure the security of your information. Personal data is typically stored in our electronic databases, with our website, platform, and working environment designed with integrated physical, electronic, and administrative processes to protect your information. These measures aim to prevent misuse, interference, loss, unauthorized access, alteration, or disclosure of your data. -Employee Training: We provide training to our employees to ensure they understand how to keep your information secure at all times. -De-identification Tools: As described in this policy, we use various tools to de-identify your information before it is used or disclosed for specific purposes. -Secure Storage and Processing: We employ multiple technologies and measures to maintain the security of our website and platform, protecting your account and information from potential threats. -Data Retention and Deletion: We retain your information only for the period necessary or required by law, and we implement processes for the secure destruction or de-identification of your data when it is no longer needed.
6. Changes to this policy
If we need to change this policy, we will also post changes to it on our website. We encourage you to check our website regularly to ensure that you are aware of our current privacy policy.
How can you contact us about this notice?
If you have any questions or concerns about the privacy policy please contact us.